Frequently Asked Questions

How many visits will I need?

This will depend on your current abilities, your goals, your environment and your level of support. For example, some people will only need one session for a home safety assessment and one followup visit after changes have been made. Some people will require 1-2 sessions a week for a month or more in order to meet their goals.

Will insurance cover these sessions?

At this time, Hand N Hand Rehab is able to bill for.

You may be able to be reimbursed through your insurance company if you have a different insurance. Call your insurance to get more information about whether these services will be covered. We also are able to accept out of pocket payments at a time of service discount.

What is the process for starting therapy?

Call, email or text Hand N Hand Home rehab for the intake process and current availability. This involves collecting information about you, your insurance, your doctor and the issue you are hoping to get therapy for. Then, we will connect you with a therapist who can help you. The first visit with your therapist will be an evaluation where we will gather information by asking you questions, having you perform tests or testing your physical or cognitive abilities. We may also do a home accessibility & safety assessment. All this information will help determine what the best plan for you is based on your needs. Your therapist will then help set up an ongoing schedule with you. If you have a co-pay or deductible, this will be sent out by our office.

What areas do you travel to?

Each therapist has their own areas they are able to travel to and is dependent on current availability. However, typically we are able to travel to Multnomah, Washington and Clackamas counties. Other counties will be considered on a case by case basis.

Do I need a prescription or referral from my doctor for therapy?

Although Oregon is a state that allows you to see your OT or PT before getting a doctor's referral, your doctor will need to sign off on the therapist's plan of care saying they agree with the plan in order to continue therapy. We will work with your doctor to make sure this happens, but it is best to contact your doctor directly to let them know you are hoping to start therapy & make sure they dont have any concerns in order to expedite the process.